Chapter 12—Valuing Diversity

TRUE/FALSE

1. It is easy to absorb attitudes and values from others without thinking much about them.

 2. Believing all overweight people are couch potatoes is an example of stereotyping.

3. It is wise to judge people based on their conduct and qualities.

 4. Subtle discrimination is legal.

 5. The effects of prejudice and discrimination are destructive.

6. A bias is a way of thinking that allows you to be impartial about an issue, situation, or person.

 7. To expand your horizons, take the initiative to get to know people from other ethnic groups.

8. The following phrase is acceptable, "Call the Latina woman in accounting."

9. If you think others are being disrespectful to you because of your gender or race, just ignore them.

10. Make every effort to judge people as individuals, not stereotypes.

11. Diversity in America is decreasing.

12. Cultural conflicts cannot be avoided if you are aware, open-minded, and respectful.

13. Discrimination again short people, tall people, or divorced persons is known as subtle discrimination.

14. Cultural conflicts can occur because people simply do not know what matters in another culture.

15. Language should not be considered a cultural barrier.

MULTIPLE CHOICE

16. To assist someone from another culture with understanding English
a. use slang language. b. use standard English. c. use culturally-based metaphors. d. none of these choices.

17. To expand your cultural horizons a. make an effort to learn at least one other language. b. become friends with people from different cultural backgrounds. c. Attend cultural events, festivals, parades, and other activities sponsored by ethnic groups in your area. d. all of these choices.

18. Fairness in the treatment of others comes down to a. taking advantage of others. b. treating others as you would like to be treated. c. not giving others credit for their accomplishments. d. all of these choices.

 19. A worker who requires the assistance of a service dog a. cannot be employed in many places. b. will need to work in an isolated area. c. will be accommodated and the workplace will be accessible. d. all of these choices.

20. An employer can avoid accommodation if he or she can prove a. the employee's disability if one that affects others. b. the accommodation causes undue hardship, difficulty, or expense. c. the employee's disability happened on his or her personal time. d. all of these choices.

21. Sexual harassment may include a. jokes about sex. b. derogatory rumors. c. rude sounds. d. all of these choices.

22. If you are being sexually harassed in the workplace, a. ignore it. b. avoid the person who is harassing you. c. speak up and take action. d. none of these choices.

23. Diversity sets the stage for problems in the workplace, which may include a. prejudice. b. stereotyping. c. sexual harassment. d. all of these choices.

24. The U.S. Equal Employment Opportunity Commission a. sues your neighbors if they discriminate against you. b. receives complaints and evaluates them and tries to work out the problem or refers them to a court. c. says it is legal to treat women and minorities differently in the workplace. d. none of these choices.

 25. The 1990 Americans with Disabilities Act (ADA) protects a. people with poor or no ethics. b. Americans who are victims of sexual harassment. c. the rights of people with disabilities. d. employers who refuse to hire those with a disability. MATCHING Match each term with the correct statement below. a. stereotype b. diversity c. ageism d. diversity training e. prejudice f. subtle discrimination g. affirmative action h. bias i. sexual harassment j. reverse discrimination k. culture l. discrimination m. ethnocentrism n. stereotyping o. cultural conflicts

26. Programs aimed at teaching employees how to get along in a diverse workplace.

27. Coerced, unethical, and unwanted intimacy.

28. Discrimination against a person because of age.

29. Discrimination against members of a social or racial group that is considered to be dominant in a society.

30. A learned and shared system of knowledge, beliefs, values, and attitudes.

31. Tendency to believe in the superiority of one's own culture.

 32. Not obvious and seldom brought out into the open.

33. To prejudge or form an opinion without taking the time and effort to judge fairly.

34. Behavior based on an unfair attitude.

 35. A way of thinking that prevents you from being impartial about a situation, issue, or person.

36. A legal concept that requires employers to take positive steps to create employment opportunities for minorities and women.

 37. Problems that arise among people from different racial and ethnic backgrounds.

 38. Belief that certain groups of people all have certain qualities or characteristics.

 39. Differences among individuals based on gender, race, age, religion, culture, and other characteristics.

 40. Occurs whenever you assume that all members of a group have the same characteristics instead of viewing the members of the group as individuals.

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